![]() ![]() A bit more information will help us help you. Even though signed in, at first, I was denied access to add this question. Sorry for duplicate of reply to another similar issue. It is merely a circular exercise returning to the blue screen with the 4-option list.Ĭontrol-Alt-Delete does not restart the computer. These options disallow complete entry of the lengthy recovery key number ID (provided) using the keyboard and nothing happens when they are selected. ![]() Use Advanced Options-Reset, then reinstall Windows, Factory Image Restore, ) and Turn off your PC. >Use a device (Use a USB drive, network connection or Windows memory DVD) >Continue (Exit and continue to Windows 11) Then, 4 options appear on a new blue screen: (process outcomes were detailed when done)." He clicked the restart button and now his computer is locked in an unresolvable cycle.įirst, An automatic system repair message appears: "the operating system did not shutdown cleanly. The message was something like: "Norton could not restart computer.Restart now. ![]() My husband experienced something similar when he turned on his pc this morning. Our account subscription was renewed yesterday. ![]()
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